Frequently Asked Questions

How to rent a car

Once reservation form is submited, We'll get in touch to confirm availability, pick up and drop off location.

Can extra drivers be added to the rental agreement?

Yes, more drivers can be added to a rental contract. Upon collection of the vehicle, all drivers must present their valid driver's license and meet our terms and conditions.

What happens if we receive the vehicle with an incomplete tank of fuel?

In the event that you receive a vehicle with less than a full tank, you will return the same level of fuel that you received. In the event that there is more fuel in the tank than received upon receipt, the difference will not be refunded.

Is it possible to pick up a car in one city and return it to another?

It is possible to pick up the car in one city and return it to another for an additional fee.

Do I need to inspect the vehicle upon receipt?

Yes, it is necessary to inspect the vehicle for damage upon receipt.

Can the reservation be changed or cancelled?

You can change or cancel a reservation free of charge no later than 96 hours before the rental date.

Is prepayment required?

Prepayment is not required when making a reservation.