Terms and Conditions

General terms & conditions

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  • The Rentee and any additional drivers must be 21 or older and have at least 2 years of driving experience to have valid identity documents: ID card/ passport, driving licence and penalty-point card
  • Minimum rental period 3 days with a maximum allowable mileage of 200 km per day. The mileage for 1 week is 1400 km, for 2 weeks 2000 km. Maximum monthly mileage 3000 km. The additional kilometers are charged 0.20 €/km. It is possible to rent the car in one city and return it to another for an additional non-refundable fee, which should be specified with a company representative
  • Working hours are Monday-Sunday from 8.00 to 20.00. When picking up or return of the car during non-working hours and during the public holidays of Easter, Christmas, New Year an additional fee of € 20 will be charged. Renting a car during non-working hours is by prior arrangement only
  • The rental price includes liability insurance and a road tax / vignette /
    • SMART PROTECT 5 €/day – limits liability for damage or theft to the amount of the deposit (excludes damage to tires, rims, wheels, glass and interior). It is paid extra according to the customer's choice
    • PREMIUM PROTECT 9 €/day – limits liability in case of damage or theft and releases the Lessee from liability for damage to tires, rims, glass and the exterior of the car. It is paid extra according to the customer's choice
    Insurances will only be valid if a traffic police report is presented and the rented car's documents and keys are returned. Insurance coverage will be voided if the car is used under the influence of drugs, alcohol, or other intoxicants, or if traffic laws are violated
  • When renting a car, the Rentee must put down a deposit in amount of € 400
    • If the customer chooses Smart protect package – deposit would be in amount of € 200
    • If the customer chooses Premium protect package – deposit would be in amount of € 100
  • Payment methods
    • in cash (when pick up the car)
    • by bank transfer *All charges are for client’s account
  • Car cannot leave Bulgaria without the written statement from the lessor.. For an additional fee, the car can be driven in Romania, Greece, Turkey / European part /, Northern Macedonia. Administrative non-refundable fee of € 130 for each country. And a total deposit of € 400
  • The car is provided with the available fuel in the tank, according to the contract, must be returned as well. If the car is not returned with the available fuel in the tank,the customer will pay a “missing fuel” charge of € 2,50 per litre
  • The car is provided cleaned and washed (inside and out). A fee of € 20 will be charged if the car is not returned in a clean condition
  • In case of loss of a key, registration certificate or registration mark, a fee of € 150 is charged

Lesee obligations

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  • The Rentee agrees to use the car in accordance with its purpose and take care of it with the care of a good owner
  • The Rentee is required to comply with the Road Traffic Act. In case of violation, bears full responsibility for fines caused by non-compliance with the above law. If an accident occurs, immediately call 112, remain on the scene until the authorities arrive, fully cooperate in determining the circumstances of the incident, request a report to be made, and inform the lessor of the incident
  • The Rentee has no right to sell or mortgage the rented car or provide it to third parties not specified in the rental agreement. He is forbidden to use it for towing trailers, as well as for participating in competitions, training or testing, for transporting bulky, bulk or other building materials. Driving under the influence of alcohol, drugs or other intoxicants
  • The Rentee has to pay any fines issued by the Traffic Police and the Police
  • The Rentee has to cover the rental costs for the entire period of non-use of the car, if it is taken off the road by traffic police due to a traffic offence committed by the lessee
  • The Rentee agrees after signing the lease agreement that his personal data specified in the agreement will be used to bring to criminal and civil liability in accordance with the current legislation of the Republic of Bulgaria